FAQ
Tell us your product and quantity — material advice and a quote within 24 hours.
100 pieces per design and size. HP Indigo digital printing has no plate cost, so short runs get the same stocks and finishes as volume orders.
Fast sampling — ships in 3 days for standard stocks and finishes; foil, embossing and security features take 5–7 working days. Sampling is charged, and the fee is credited in full against your bulk order.
5–7 working days after artwork and sample approval; simple four-colour rolls 3–5 days; special finishes or 100,000+ pieces 7–12 days.
Bank transfer (T/T), Alipay, WeChat Pay and Airwallex.
Within China by freight or courier; internationally by DHL/FedEx/UPS express or sea freight (LCL/FCL), or via your nominated forwarder. Tracking is provided on dispatch.
Yes. Send us your logo, text, size and any references and our design team will propose a layout and die line before sampling.
Match the environment: coated paper for dry ambient use; PP or PET with cold-resistant adhesive for water, oil, refrigeration or freezing; PE for squeezable bottles; art paper with foil, silver PET or holographic film for a premium look. Use the advisor on our home page or just ask us.
A 5–10% variance between stocks and print methods is normal. Provide Pantone references and we can supply a digital proof; colours on metallic or clear stocks will differ from white paper.
Yes. Send an Excel/CSV file and our J-550S variable data press prints each label, then the AIMI inspection unit scans 100% and rejects failures. Codes can link to your traceability platform.
Yes. For freezing we use PP/PET with cold-resistant adhesive (a dedicated freezer adhesive for application below −20 °C); for heat we use PET with high-temperature adhesive rated above 150 °C. Tell us the exact temperature and surface.
ISO 9001 quality management, ISO 14001 environmental management, FSC Chain of Custody and Alibaba.com Verified Supplier status (Intertek on-site assessment). We hold 30 patents and operate an ISO Class 8 cleanroom (YBB00412004 Grade D).
Yes — cores of 25.4, 40 or 76 mm, roll diameter, labels per roll and any of the eight unwind directions to suit your labelling machine.
Yes — FSC-certified papers plus biodegradable face stocks and non-toxic adhesive options. Tell us your sustainability requirements and we will recommend materials.
WhatsApp (+86 191 2886 8887), WeChat, phone (+86 191 2886 8887 / +86 162 2216 9222), email sales@labelexp.com or the website form — we reply within 24 hours on working days.
